Matica ID Card Printer Service & Repair

Is your Matica Photo ID Printer Making weird noises? Snapping your Printer Ribbon? Has a card stuck inside? Or just having troubles keeping up with all of your ID Card Printing?

Then it may be time to send in your Matica Printer for a full Service and Inspection by a Certified Matica Technician to make sure everything is running as it should be!

Groove Identification Solutions is Fargo Certified to Repair and Service your Card Printer!

This service will help extend the life of your Matica ID Card Printer!

Below please find a list of everything that will be checked on your Matica ID Card Printer!

Matica Printer Initial Inspection:

• Remove printer covers
• Check all wire connections
• Check for updated firmware
• Check card feed rollers for wear

Printer Power Up:

• Check fans
• Check flipper table alignment
• Check headlight alignment
• Check front LCD/LED panes
• Check all motors

Printer Self Test:

• Centre print
• Check print density
• Reset Ribbon Sensor
• Magnetic encoding tests

Test Prints:

• Ribbons
• Head Alignment
• Resine bar code
• Jitter
• Registration
• Laminating position
• Dual lamination
• Magnetic encoding
• Batch print full colours
• Colours quality
• Batch print full colour with lamination
• Batch print full colour with lamination and encoding

Final Inspection:

• Re-attach covers
• Clean rollers
• Clean covers
• Clean printhead
• Clean laminator
• Clean cleaning rollers

Sending your Matica Printer to us!:

• Contact us for RMA number.
• We send your printer to our Certified Repair Centre in Cambridge Ontario.
• Once we receive your Printer we will contact you within 24 hours.
• If printer repairs are required we will contact you right away.
• Most Printers will be assessed within 24-48 hours.
• Final step! We send it back to you with a detailed assessment of your printer.