Shipping

At Groove Identification Solutions Inc., we strive to provide transparent, timely, and affordable shipping. Below you'll find detailed shipping information for Canadian and U.S. customers, along with customs and duties policies.

Customs, Duties & Taxes

Groove Identification Solutions Inc. is not responsible for any customs duties, import taxes, or additional fees applied to your order. All charges incurred during or after shipping—including tariffs and customs clearance—are the responsibility of the customer.

Canada Shipping Information

Shipping Rates for Online Orders by Province

Province Basic Shipping Rate
Alberta $32.95*
British Columbia $32.95*
Manitoba $32.95*
New Brunswick $37.95*
Newfoundland and Labrador $42.95*
Northwest Territories $42.95*
Nova Scotia $37.95*
Nunavut $47.95*
Ontario $24.95*
Prince Edward Island $43.95*
Quebec $24.95*
Saskatchewan $29.95*
Yukon $44.95*

* Orders over 40 pounds may incur an additional shipping charge.

Special Offer for Ontario Online Orders

  • Orders under $200 (before tax): Base shipping of $24.95

  • Orders over $200 (before tax): Free UPS shipping (Ontario only; online orders only)

Phone-In & Emailed Orders (Canada)

  • Minimum shipping charge: $19.95

  • Final shipping cost based on weight and delivery address

Estimated Shipping Times in Canada

  • Printers: 15 business days

  • Stock Products: 1–2 business days

  • Custom Products: 3–4 weeks

  • Ribbons: 1–2 business days

  • Access Cards: 10–15 business days

USA Shipping Information

Phone-In & Emailed Orders (USA)

  • Minimum shipping charge: $31.95

  • Final cost based on weight and delivery destination

Estimated Shipping Times to the USA

  • Printers: 20 business days

  • Stock Products: 5–7 business days

  • Custom Products: 4–5 weeks

  • Ribbons: 5–7 business days

  • Access Cards: 20–25 business days

Questions?

If you need help with shipping options, delivery times, or custom shipping quotes, contact us at 1-888-940-3645 or info@groovebadges.com. We’re happy to assist!