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Testimonials & Reviews

Based on 105 reviews

Very quick to respond to my issues and so helpful.

Carmen and the team at Groove are exceptionally helpful. Quality products at fantastic prices delivered on time, every time. I couldn't be happier with the level of service they provide.

Amazing products and customer service! Someone is always available to answer any question I may have- which is appreciated

Very smooth operation from order to delivery. Response time from Debbie was fantastic - she provided all the necessary info from ETA to order tracking without any prompting. Thanks!

Excellent service with Groove.

Great, very accommodating and product came out well. Thanks!

Carmen, Al, and Vince have always been a delight to work with. Their customer service is excellent and job is always well done.

Name tags look great. Thanks.

Easy to deal with, product looks great

Groove ID solutions has been exceeding expectations. I have consistently received valuable customer service, recommendations, best fit solutions, equipment, parts and service. Thanks to the teamwork and partnership we have a solid program for access control and vendor management.

Knowledgeable and helpful staff. Quick delivery. Would recommend.


Easy install, printing again.

Excellent service from Groove.

Vince and the Groove team provide customer service that always goes above and beyond. They are always quick to answer and help provide solutions to an issues that may arise. Highly recommend.

Excellent service from the start of my order to the delivery and follow-up!

Custom Lanyard
Michele B.

Working with Debbie and her team has been a great experience! From start to finish, their professionalism, excellent response time and product quality is excellent and greatly appreciated! Thank you to everyone at Groove IDentification Solutions Inc.!

Very good service, and quick response times too

I've worked with Carmen @ Groove over the years as a supplier of the fobs, cards and remotes that I need. He consistently provides quality products at a big discount from other suppliers and delivers faster!

Always courteous and willing to help. It is easy to do business with this company and it's staff. Thank you.

Quick response time and great customer service!

Every call to Groove gets personal, quick, efficient yet thorough customer service.

If your production ever needs direct ID card printing this is the place for you! So easy and simple to operate and cuts down production time to seconds!!! Invest in the ID card making machines and Groove will help you with any problems or supplies you need in quick response!!!

Custom Lanyard
Bartosz S.

Awesome Customer Service from Debbie. Flawless process from start to finish, order arrived on time and the new lanyards look and feel great.