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Testimonials & Reviews

Based on 129 reviews
98%
(126)
2%
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Always great service, fast and reliable

Always prompt service

Green 5/8" (16 mm) Breakaway Lanyard with Nickel-Plated Steel Split Ring

Ribbon

Excellent

I had ordered the wrong product. Ellie contacted me and changed the order, giving me a savings on the overall cost. Excellent service.

Groove is one of our many vendors we enjoy working with. Quick to respond to quotes and orders are shipped out promptly. Customer service is always there to assist with any issues ie a printer issue I had a month ago. Thank you Groove for your years of servicing St. Mary's with our Keyscan items.

great customer service

first time contacting Groove and response is very quick and prompt.
Erin O'Neill was very friendly and very helpful providing me with any product info & quotes.
Great prices too.
Delivery is next business day!

Always great service, fast and reliable

Groove always gives great service and are quick to deliver. Very reliable company with great people. Thanks Groove

We purchase the 'plastic sleeves' to be used for a 'stress' card that staff hang off their lanyard. Great product. Great service. Good pricing. Highly recommend.

Personal and fast

So happy to find I can order my supplies from here instead of through the US. Great personal service and fast delivery.

Quick, easy, friendly service! Got exactly what we needed and it arrived right on time.

Thanks for always being so efficient and easy to work with when we require supplies/questions.

Great service fast delivery

Evolis Cards

Wonderful printer and very durable. Beware of the cards you use in them however. PVC cards will not print well and can cause ribbons to jam or wrinkle and break. Contacted Evolis in the US and they advise using only PVC-PET cards. I tested this out myself and and expensive lesson later found out they were correct. So cards must be 60% PVC and 40% Polyester. They are available here.

Great company to work with, quick and friendly service.

Keyscan 36bit HID Clamshell Cards (50 Cards per box)

I was so grateful to have found Groove IDentification Solutions as a local supplier of the ribbons for our card-making machine. We needed to place a rush order and Debbie Ritter made that happen. She was professional, helpful and friendly and facilitated same-day pick-up. Not only great customer service, but excellent pricing. I would definitely recommend them as a supplier. Heather Abernethy - Toronto Pan Am Sports Centre

Very fast response and great pricing.

Quick to reply with information and easy invoicing payment option.

Very prompt and informative.

Eco Friendly Strap Clips

These arrived so quickly and are the same quality as the ones I have purchased elsewhere but more affordable, will order from Groove again!

Excellent Service. Everyone at Groove takes awesome care of their customers. That is why I continue to use them and promote them!

No issues. Vince was excellent and helped us greatly with the ordering and any questions we had. He assisted along with another colleague of his to get us a few test badges to test in our environment which was successful and we ended up going with the newer badges.

It was a pleasure working with this supplier for the first, but not last, order. Very quick and efficient communication and delivery with high quality product. Thank you

Super to deal with. Great communication. Very helpful. Wonderful experience all around!

Very quick to respond to my issues and so helpful.