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"Erin, I just wanted to say thank you so much for all your assistance this past week. You are so quick, professional, and honestly, such a pleasure to work with. You have been so patient will all my emails and requests. I wish everyone I dealt with on a daily basis was like you! I was speaking with David Roberto earlier (who you used to deal with) about how wonderful you guys are and he has nothing but good things to say as well. THANK YOU SO MUCH!"

– Bonnie Chow, Event Logistics Coordinator The International Centre

"Joe, Scott from Groove Identification Solutions did arrive onsite to retrieve their loaner printer; thus, returning our serviced unit. Please note that this printer is operational and installed in our Loss Prevention TL Office. As such, I just want to thank Groove Identification Solutions for their impressive response and support throughout in this matter

Again, thanking everyone involved in achieving this positive resolution. Have a great day!"

– Ryan, IT Group

"Hi Linda, Your company is amazing! Thank you. Have a wonderful, sunny weekend!"

– Gail, Conestoga

"Hi Erin and Carmen, Badges came today. Looks fantastic! Thanks very much."

– Nicholas

"Hey Carmen, That is awesome! I love dealing with you and Groove, the service is always amazing!"


"Carmen, Thank you again for your assistance yesterday; the printer is back 100% full capacity and it's been getting a good workout today! We use this printer and software for our firefighter accountability system and it makes a big difference for their safety. Your assistance is greatly appreciated in helping me get this back on line."