Always a pleasure working with Groove Identification Solutions Inc. The phone is always answered with a helpful sales person. Emails are also answered in a timely manner and quotes come the same day. My shipment always arrives in a reasonable amount of time and I have never had an issue receiving the wrong product or the incorrect amount. I would highly recommend Groove for all your badge identification needs.
The machine is easy to operate and can handle quite a volume of print jobs. Overall, we are very satisfied. We are impressed by their customer assistance and troubleshooting of some issues: very prompt and they use technology tools to see and control your screen. Printing-wise, it handles the job smoothly although I would rate the print quality at 8/10.